Lumen Cookie Notice

October 13, 2023

This Cookie Notice describes how and why Lumen Technologies, and its affiliates, to include Lumen, CenturyLink, and Quantum Fiber (“Lumen”) uses cookies and other similar technologies to gather information, such as your operating system and Internet Protocol (IP) address and our purposes for using them. Lumen’s use of cookies and web beacons is managed by the Lumen Cookie Settings consent tool, which is presented at the bottom of Lumen websites. Cookie settings are based on your location and are specific to the regulatory requirements outlined in various U.S. States, the EEA (European Economic Area), and other international jurisdictions. Lumen also honors browser‑based blocking, so if you have a blocker on your browser (sometimes called an opt‑out preference signal), you can block all but “strictly necessary” cookies.


This site uses cookies, pixels, web beacons, and other technologies (collectively “cookies”) that automatically collect information about your activity on the site to enhance user experience, analyze performance and traffic, and facilitate sharing of that information with our social media, advertising, and analytics partners.

What is a Cookie?


A cookie is a small text file that many web publishers place on your computer when you visit their sites. Cookies ask your browser to store on your device to remember information about you, such as login information.


Lumen may also use web beacons. A web beacon, also known as a “web bug,” is usually a pixel on a website that can be used to track whether a user has visited a particular website to deliver targeted advertising. Web beacons are used in combination with cookies, so if you turn off your browser’s cookies, the web beacons will not be able to track your activity. The web beacon will still account for a website visit but will not record your unique information.


Types of Cookies

For use of functional, performance, and targeting cookies (sometimes displayed as Do Not Sell or Share My Personal Information), Lumen displays a consent banner that you may use to select which cookies you wish to allow. You may also go to the Cookie Settings on Lumen’s website to set your consent preferences, or you may give your consent by continuing to use our website (outside of the EU/EEA). If you wish to withdraw consent, you may change your setting(s) at any time by selecting the Cookie Settings at the bottom of this website. They may be set by us or by third party providers whose services we have added to our pages.


First‑party cookies are placed by Lumen (either directly or via previously loaded script) on your visitor’s device to be able to re‑identify you on subsequent page loads. First‑party cookies can be related to technical features on a website (such as remembering language settings or the contents of a shopping basket) or related to commercial features of Lumen’s activities (such as being able to trace your behavior over the duration of your visit or longer), so that Lumen can improve the use and feel of our website.


Third‑party cookies are set by a domain other than that of the website being visited by the user. If you visit a website and then arrive at a Lumen website, we may be able to track how you arrived at Lumen. Lumen classifies our cookies in the following categories: 

  • Targeting cookies
  • Performance cookies
  • Functional cookies
  • Strictly Necessary cookies


Targeting cookies

These cookies are set by our advertising partners. Our advertising partners may use them to build a profile of your interests and show you relevant advertisements on other sites. They uniquely identify your browser and internet device.


Performance cookies

These cookies allow Lumen to count visit and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around sites. All information these cookies collect is aggregated by Lumen.


Functional cookies

These cookies enable the website to provide enhanced functionality and personalization. Strictly Necessary cookies These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.


Strictly Necessary cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. Strictly necessary cookies do not require your consent.


Disabiling Cookies

How do we use Cookies?

Contact us

Changes to this Notice

This Notice may be revised occasionally and in accordance with legal requirements. Please revisit this Cookie Notice regularly to stay informed about our and our analytics and advertising partners’ use of cookies.


Last updated: October 13,2023